Succeeding in Spite of the Facts

In this session, Cy will talk about how organizations faced with change, thrive as they break through learned helplessness, rallying teams to respond to the challenge, while maintaining 100% accountability.  The key competencies introduced in this presentation include responding to change, handling conflict and building commitment in teams.

The concept of change and one’s personal response to change is addressed, after which, participants are able to identify whether they have played an instrumental, irrelevant, or detrimental part in the history of their organizations to date.  Through this hard-hitting insight, the groundwork is laid to assist participants in finding new approaches to the challenges at hand.

This session also introduces the “Language of Teams.”  The concept of 100% accountability is practiced as participants learn new ways to work together.  They experience first hand the profound impact of the changes in their paradigms.  The typical and mythical sources of conflict are presented, and the true sources of conflict are revealed through group activities.

By focusing not on the personal side of conflict, but instead on the clarification of goals, roles and procedures, participants learn to quickly diagnose team issues and strategize ways to successfully lead their teams forward.  With this powerful information, participants become able to prevent and respond quickly to conflicts.  A whole new language of clarification is born which breeds support and alignment throughout the entire team.

A great deal of time is spent illuminating the participants’ typical approach to results, which has produced mediocrity and many reasons, stories, and excuses.  The concept of 100% accountability is introduced and participants are challenged to redefine their spheres of influence and levels of commitment.